Moral Low Ground


Verizon to Charge Customers $2 Online Bill Payment Fee

December 29, 2011 by Brett Wilkins in Business & Corporations with 1 Comment

Verizon, the nation’s leading wireless company has announced it will begin charging customers to pay their bills online or by telephone.

That’s right, Verizon is going to make you pay to pay your bill.

CNNMoney reports that the wireless giant  will implement the $2 “convenience charge” on January 15.

“The fee will help allow us to continue to support these single bill payment options … and is designed to address costs incurred by us for only those customers who choose to make single bill payments,” Verizon said in a statement encouraging customers to “use options” to avoid the $2 fee. That means writing checks, licking stamps and envelopes and shlepping down to the mailbox to mail your bill the old-fashioned way. It also means wasting a ton of paper.

Customers can also pay by electronic check or via their bank accounts.

Verizon’s move is reminiscent of the $5 debit card usage fee announced earlier this year by Bank of America. BofA ditched its planned $5 fee after legions of irate customers complained and threatened to close their accounts.

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One Comment

  1. Wakako UritaniDecember 30, 2011 at 12:13 amReply

    People should not have to pay extra for trying to be paper-free.

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